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Tuesday, June 19, 2012

Refund from Apple Store

It was good to know that Apple offers free engraving on their units when you purchased it online plus free shipping too. I decided then to order David's request for an Ipad 2. However, upon submission I noticed that the estimated delivery date is June 25 and my son's birthday is on the 21st. I was able to cancel and even receive a confirmation email that the cancel was successful and I will not be charge for it. I immediately check my credit card online and did not see any charges. 

The following day, (June 16) Saturday, we decided to visit Power Mac at SM Bacoor to buy the Ipad. My son was very excited, I even asked him to test it. I even choose a finger print protector for it. The sales lady says there was a communication error and asked me to call my bank. Well, to my surprise I was charged by Apple! Waaaaa, my limit is no longer enough to buy the Ipad in the store. We tried calling their toll free number, 1-800-1441-0234 and 1800-0651-0525 and they are not available. I guess because its a weekend. Huhuhu, I wonder how long would it take to get my refund from Apple. Another problem is we don't have a landline and I can't call toll free number using my cellphone, urgh. I'll try to find a way to contact them, I hope I will get the refund on or before David's birthday.

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